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Automate Work. Accelerate Growth.

Connect your CRM, sales, marketing, and operations with smart automation that saves time, reduces manual work, and keeps your business moving.

AUTOMATE YOUR WORKFLOW

0k

Tasks Automated

Workflow & CRM

Turn scattered tasks and customer data
into connected workflows your team
can manage with confidence.

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Copying contact details, chasing approvals and updating spreadsheets can keep a team busy without moving work forward. Our workflow automation and CRM services give each task a clear next step, from a new enquiry to onboarding and delivery.

We start with how your business works today. Then we configure the CRM, connect suitable tools and automate agreed actions. With Zapier, Make, Zoho or GoHighLevel, we build around your process, available integrations and the people who use them.

Discuss Your Workflow
Since
2010
OptivSoft
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Automation Services

Workflow automation and CRM setup for
sales follow-ups, daily operations and
the tools your team already uses.

01

CRM & Sales
Automation

Keep enquiries organised from first contact to follow-up. We configure your CRM pipeline and automate lead routing, reminders and updates around the way your sales team works.

  • CRM Setup & Pipelines
  • Lead Capture & Routing
  • Follow-ups & Funnels
02

Workflow
Automation

Move information between tools without repeated copying. We connect approved systems and automate onboarding, task handoffs and reporting so your team can track what needs attention each day.

  • Tool & API Integrations
  • Onboarding & Approvals
  • Data Sync & Reporting

Your Automation Plan

From manual steps to
connected workflows

We review your tools, handoffs and repeated tasks, then choose a practical starting point and agree on what a successful workflow should do.

We define triggers, CRM fields, access and approval rules. Your team reviews how information will move and where a person needs to make decisions.

We configure the CRM and connect your tools, then test real scenarios, duplicate records and failed actions before the workflow goes into everyday use.

We launch the agreed workflow and show your team how to use it. Documentation, training and ongoing maintenance are defined in your project proposal.

FAQ Background

Discuss Your Workflow Project

    Workflow & CRM FAQ

    Common starting points include lead capture, follow-up reminders, CRM updates, client onboarding, approvals and reporting. We review your process to choose tasks with clear rules and useful outcomes.

    We assess your tools, APIs and access requirements. The connections we can build depend on the platforms and permissions available.

    The estimate depends on workflow complexity, data readiness and integrations. Your proposal defines deliverables, timing, payment terms and any recurring software costs before work starts.

    Yes. We review your sales process, team access and reporting needs, then recommend a suitable setup. Data migration, pipeline configuration and training can be included in the agreed scope.

    We plan error handling, notifications and recovery steps for the agreed workflow. Tests cover likely failures and duplicate data. Access permissions and data handling requirements are reviewed before launch.

    Handover guidance, documentation and training can be included so your team understands the workflow. Monitoring, maintenance and later changes depend on the support arrangement defined in your proposal.